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To contact us by phone, please call 0191 654 2515 if you have any urgent enquiries. It is currently taking 5 – 7 working days to process applications therefore, we would ask you to be patient during this busy period.


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Below is our contact address. Please note that this is for your own records. Application documents should not be sent to this address. If you only have a hard copy of the required document, please send us a scanned copy of the application documents. To ensure an efficient application procedure, we only accept documents in electronic format.

Email: [email protected]

Telephone: 0191 654 2515

Fax: 0191 247 8174

Opening hours:
Monday - Friday: 10AM to 7PM